Q: Are you taking new patients?
A: All of our physicians are currently accepting new patients into the practice and they would be delighted to have you as a patient. Take a moment now and call us to make an appointment for your initial visit. Call us at 770-777-4933.
Q: Can I get a same-day appointment?
A: Yes. Same-day appointments are often available if you call us in the morning. Remember though, that for a same-day appointment you may be asked to come to an office that may not be close to your home. This is because the opening for a same-day appointment may not be at your usual office. Remember check-in time is 30 minutes before your actual appointment time so please plan accordingly if you are coming to a different office. To request a same day appointment, call us at 770-777-4933 in Alpharetta or 404-303-1167 in Sandy Springs.
Q: Where do I call for after hours emergencies?
A: If you are an established patient, please call us at 770-777-4933 and the answering service operator will page the physician on call for emergencies. A couple of things to remember: This is for emergency calls only. Prescriptions are refilled during business hours only. General medical advice should be taken care of during routine office hours or use the messages feature provided on the portal.
Additionally, please make sure any “call block” features are removed, as in some emergency cases a doctor may need to call you back. If you have “Privacy Directory,” you will have to provide an alternative number because this feature (that you pay extra for) cannot be turned off.
Q: Do you accept my insurance plan?
A: Yes we accept most insurance plans and take care of the paperwork for you. If you have any questions about you coverage please call your insurance company. Or call one of our offices and we will help you determine if you will be covered.
Q: Why do I have to bring proof of insurance to each visit?
A: Insurance companies have very specific rules and see each visit as a separate claim. We are often required to provide a copy of your current card each time we submit paperwork to your insurance company. This is done to prove that your insurance is still active and to ensure that your claim is paid. If you have any additional questions regarding your insurance please call us at 770-777-4933.
Q: I think I’m pregnant, when do I come in for my first prenatal appointment?
A: Good question. Generally we recommend coming in two weeks after you missed your last period or two weeks after your first positive home pregnancy test. If you have a history or risk factors for a tubal pregnancy, you should be seen immediately. If you have other medical complications please call the office.
Q: Can I see my dentist while I’m pregnant?
A: Yes. In fact getting good dental care is very important when you are pregnant. Periodontal disease is a risk factor for preterm labor. Note: Dental X-rays using abdominal shielding are safe after the first trimester, as are the commonly used local anesthetics.
Q: Can I get a prenatal massage?
A: Yes. In fact we often recommend professional massages to out patients. Prenatal massages are safe and enjoyable in pregnancy when given by a qualified massage therapist. However, make sure you that during the massage you do not lie flat on your abdomen or back.
Q: What do I do if I miss a birth control pill?
A: If you miss one birth-control pill you should take two pills the following day. However, if you miss more than one pill or miss a pill on two separate occasions the effectiveness of the pill drops dramatically and you should use another form of contraceptive. Do not try to “catch up” on the pills, simply continue the daily regime.